Policies

Safety Policy

  • Massage therapy may not be suited for all clients
  • Clients actively struggling with trauma and grief are encouraged to also seek out professional psychotherapy.
  • I am not responsible for thoughts and feelings that may come up for you during a treatment session, which is why I encourage psychotherapy to help process emotions that may arise.
  • Clients will never be judged for any emotional releases that occur during a treatment session.

Respect Policy

  • I promise to respect all of my clients and their trauma and healing process and expect my clients to respect me as well.
  • Inappropriate behavior will not be tolerated or permitted.
  • Lewd comments, actions or gestures made before, during or after a session, will result in immediate termination of the client-provider relationship.
  • Lewd actions or behaviors exhibited during a massage will result in immediate termination of the massage service, payment in full being collected for the service and the authorities being contacted.

Payment Policy

  • Payment is required at the time of service for established clients and before the first service for new clients booking online
  • Cash, venmo and credit cards are accepted
  • Tips are never expected but always appreciated

Pregnancy Policy

  • Pre-natal massage can be received after the first trimester unless a note from a doctor is provided allowing for first trimester massage
  • You must inform the therapist of pregnancy before the massage can be preformed

Medical Conditions Policy

  • If you are sick and have a contagious medical condition, please notify the therapist as soon as possible so we can reschedule your session
  • Inform your therapist of any medical concerns or conditions that may affect your ability to safely receive bodywork
  • If you are under the care of a physician, provide a note clearing you for massage therapy

Discrimination Policy

  • Savannah Rose Mobile Massage strives to create a safe, accepting environment for everyone
  • We do not discriminate due to age, gender identity, sexuality, religion, national origin, immigration status or disability
  • We proudly support the LGBTQ+ community
Rainbow colored roses for support of the LGBTQ+ community

Reservation Policy

  • New clients must call to book a session
  • Sessions are by appointment only and can be booked online or by phone at (620) 228-0449
  • 24-hour notice is preferred for bookings but not required

Cancellation Policy

  • 24-hour notice must be given for all cancellations.
  • Failure to give adequate notice will result in the full cost of the session being charged and billed to the client

Refund Policy

  • Refunds will not be given for gift certificates or completed sessions
Woman laying on white sheets receiving a massage

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